How Do I Contact Support?

If you are on the Sasha Cart marketplace and need help, you can access our chat support via the widget on the site when chats are turned on. Chat support is currently limited due to Covid-19 typically to 4 hours daily between 9 am EST - 1 pm EST, however, these hours are subject to change and can change without notice. 

We apologize for any inconvenience, but we encourage our team to maintain their health and wellness. We also offer email support: 24 hours a day Monday - Friday, and can be reached at

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